Updated: Oct 20, 2021
August 12, 2019 — Voiptime Cloud, a recognized vendor of call & contact center solutions, is proud to announce a partnership with SKWeston & Company to make it easy for our potential and existing clients to increase the efficiency of their contact center departments. Such cooperation enables us to provide a full range of services to our clients - from consulting on the contact center organization stage to the contact center solution deployment and further process improvement.
SKWeston & Company is a leading provider of contact center consulting and professional services. SKWeston & Company offers clients turnkey outsourcing and managed services solutions, as well as consulting services in all aspects of contact center assessment, benchmarking, design, deployment, optimization, and management to improve end-user satisfaction and client ROI.
“I am sure that a combination of experience, such as our technological and infrastructural expertise in launching high-load projects, and SKWeston & Company’s expertise in turnkey call center launching and call center processes optimisation, will help our clients get the most out of their call center departments”, says Bohdan Khomyn, CEO of Voiptime Cloud.
Steve Weston, Founder and Managing Partner at SKW, says: “We are excited to partner with Voiptime Cloud to offer our clients a top of the line Cloud Contact Center Solution. We see a lot of benefit in being able to offer our clients a solution that can be deployed rapidly, scaled easily and has a proven track record in the industry. The partnership was a great fit because of the complimentary services we offer and we cannot wait to start working with Voiptime Cloud and their clients.”
About Voiptime Cloud:
Voiptime Cloud company has been successfully operating on the contact center solutions market for 10 years. Our cloud software - Voiptime Contact Center - is configured to ensure flawless 24/7 communication with the customers and helps you increase customer satisfaction from each interaction with your company. We have extensive experience in implementing our software solutions for all-sized businesses and enterprises in various industries (banks and financial institutions, outsourcing contact centers (BPO), logistics, insurance, service providers, e-commerce, manufacturing companies, performance marketing companies, etc.).