Four Reasons to Choose SKW


We have successfully done workforce optimization, operations improvement and technology deployment for over 300 companies. Past clients include Fortune 500 and 100 companies in banking, healthcare and wealth management.


Our staff comprises skilled contact center experts, analysts and technical communicators with over 100 years of combined experience. We're experienced in documentation overhauls, performance management consulting and deployment of new technologies.


We tailor a solution meant for your needs. We know your business is unique and that there is no one-size-fits-all solution. Each of our clients gets the same high-class treatment, but the similarities end there.


While we've helped hundreds of large clients, we're not a big-box company ourselves. Our staff will give you the kind of personalized, dedicated effort you expect from a small business with the quality you expect from the big guys.